The ABCDs of Trustworthy Leadership

The world is in desperate need for a new kind of leadership. The type of leadership we’ve seen the last several decades has produced record low levels of trust and engagement in the workforce, so clearly what we’ve been doing isn’t working. We need a leadership philosophy grounded in the knowledge and belief that the most successful leaders and organizations are those that place an emphasis on leading with trust.

#4 in How do we create a High Performance Culture?

You have defined your few, but critical KPIs and got the right metric for each. Now what?

Well, of course, KPIs are only going to work if you actually use them – gather the data, record it and review on a timely basis that allows for timely action to rectify problems and improve results in a consistent manner.

KPIs only bring benefits when there use becomes part of the fabric of the organisation. This means taking the opportunity to review them on a regular basis and place the emphasis on solutions, not problems.